SSQ Roadside Assistance Program
Four (4) Service Requests per year
Services Included in Your SSQ Roadside Assistance Program:
- Towing to the closest garage, within a radius of 25 km
- Battery boost
- Flat tire assistance
- Gas delivery, up to 10L
- Lockout service
- Winch assistance
Towing due to mechanical failure
We will provide towing service for any mechanical breakdown on a motorized road, for an eligible vehicle, up to the nearest repair center within a maximum radius of 25 km.
We will boost the battery if your vehicle does not start anymore. If the latter still won’t start, your vehicle may also be towed under the terms of the towing service to the nearest authorized garage within a maximum radius of 25 km.
Flat tire assistance
We will install the spare wheel if it is in good condition to drive. The vehicle may be towed under the terms of the towing due to mechanical failure service up to the nearest authorized garage, within a maximum radius of 25 km, if the spare tire is not fit to drive safely, if the qualifying person does not has a spare tire, or if there is more than one flat tire.
Gas delivery up to 10 L
We will provide a gas delivery service up to 10 L free of charge, if the vehicle ran out of gas and if the transport of fuel is allowed on the territory, where the vehicle is located. The vehicle may also be towed under the towing due to mechanical failure service conditions to the nearest authorized garage within a maximum radius of 25 km.
If you have forgotten your keys inside the vehicle or in case you broke you key inside your lock, you will benefit from the lockout service. However, if the keys are lost outside the vehicle, the service provider may proceed to tow the vehicle according to the conditions of the towing due to mechanical failure service, at the nearest authorized garage, within a maximum radius of 25 km.
If your vehicle gets stuck in the snow, ditch, mud, or sand we will provide a winching service, provided that the vehicle is directly adjacent to a regularly frequented public road so that it can be reached safely with normal assistance equipment. If not, additional costs may be required.
For more information on this program, please contact SSQ at 1-866-777-2886